About Two Maids & A Mop

Born on April Fool’s Day in the sweltering heat of Pensacola FL, Two Maids & A Mop has defied all of the odds to become the nation’s fastest growing cleaning company. Starting with a tiny 200 square foot office space, the company has taken the residential cleaning industry by storm by utilizing its ground-breaking Pay For Performance Plan. Our employees care deeply about the quality of their work because customer feedback directly determines their compensation level.

Two Maids Staff

Many people hire us simply because of our Pay For Performance Plan. Some hire us because of our quirky name. And others hire us because lots of people talk about us online. But, some people need even more reasons to pick up the phone and ask for a free quote. Allow us to give you a few great reasons to become a part of the Two Maids & A Mop family!

1. We promise to arrive on time, every time. We know your time is valuable, and that’s a big reason you’re looking for a convenient service. Our arrival guarantee is unmatched by any other service company in Montgomery County. We provide you with a 60 minute window of arrival for each visit, giving our Team Members ample time to complete each home before traveling to the next. If we are late – even by one minute – without communicating with you, your cleaning is FREE! That’s right, free. Don’t we all wish the cable or electric company had a similar guarantee?

2. We promise to be professional. Professionalism and customer service are two of our basic General Standards for all Team Members at Two Maids & A Mop. We provide professional training to our Professional House Cleaners on a proven cleaning system, we are diligent in our quality control and continuous training, and strive to deliver outstanding customer service to our Clients. This isn’t a part-time position for our Professional House Cleaners, and their livelihoods rely on your satisfaction. ​You can add a big smile as a part of the Two Maids guarantee!

3. We promise to value your feedback. Our Pay for Performance plan is not just a unique concept, it is the gear that keeps our business grinding. We use your feedback in two very important ways. First, we use it to compensate and reward the Professional House Cleaners that cleaned your home. Remember the happier you are, the more money they can earn. It’s a win-win for everyone! We also appreciate the opportunity to learn what you value in your service and correct our mistakes. Our Team Members never want to repeat something if you absolutely detest it, and always want to do something if you absolutely can’t live without it!

4. We promise to protect you and your home. Our company is fully licensed, bonded, and insured against any worse case scenario. Each Team Member at Two Maids & A Mop is bonded, meaning we have conducted an extensive nationwide criminal background check prior to any employment offerWe also protect our Team Members with worker’s compensation insurance in case of any injury inside your home. Another insurance component is the general liability policy in case something in your home is damaged or broken. Our ultimate goal is to provide peace of mind to our Customers. Being trustworthy and accountable are just more ways Two Maids & A Mop provide a great experience for our Customers from beginning to end.

5. We promise to give back to your community. Two Maids & A Mop is the proud partner of the Cleaning For A Reason Foundation. Through this foundation we are able to give the gift of free house cleanings to women undergoing treatment for cancer. In fact, in 2012 we were recognized as Cleaning Company of the Year with the foundation for our passionate devotion to the cause. If you have a woman in your life in need of this service, please visit Cleaning For A Reason​ so that our Team Members can provide the same great service to the women who really need it!

You may notice one common thread in all of our promises, and that’s our Team Members. That’s what makes us so different from every other professional maid service in Montgomery County. Our Professional House Cleaners have a reason to give you their best effort every single day. Give us a chance to show you that Two Maids & A Mop is a maid service worth talking about, and we’ll give you a reason to shout it from the rooftops!